Ritorno

• You can return your product within 30 days of the product being received. Se 30 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.
• To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.
• Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
• To complete your return, we require a receipt or proof of purchase. And you need contact our support team at service01@titaner.com to state the request before you make a return.
• There are certain situations where only partial refunds are granted: Any item not in its original condition is damaged or missing parts for reasons not due to our error; Any item that is returned more than 30 days after delivery.

 

Refund

Una volta ricevuto e ispezionato il tuo reso, we will email you to notify you that we have received your returned item. Ti informeremo inoltre dell'approvazione o del rifiuto del tuo rimborso.

Se sei approvato, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within any applicable return days as used by your bank.

 

• Rimborsi tardivi o mancati

If you haven’t received a refund, first recheck your bank account.

Quindi contatta la compagnia della tua carta di credito. It may take some time before your refund is officially posted.

Prossimo, contact your bank. Spesso è necessario del tempo di elaborazione prima che venga registrato un rimborso.

If you’ve done all this and still have not received your refund, please get in touch with us at service01@titaner.com.

 

• Articoli in vendita

Only regular priced items can be refunded. Sale items cannot be refunded sometimes, we will give clear indication of that for sale items that is not refundable.

 

• Scambi

We replace items if they are defective or damaged. If you need to exchange it for the same thing, send us an email with eligible proof of photos at service01@titaner.com and our support team will follow your case for exchanges.

 

• Regali

Se l'articolo è stato contrassegnato come regalo al momento dell'acquisto e spedito direttamente a te, riceverai un buono regalo per il valore del tuo reso. Una volta ricevuto l'articolo restituito, ti verrà inviato un buono regalo.

Se l'articolo non è stato contrassegnato come regalo al momento dell'acquisto, oppure il donatore si è fatto spedire l'ordine per dartelo in seguito, we will send a refund to the gift giver, and he will find out about your return.

 

• Return Shipping

If there is a quality issue with the product that necessitates a return, the return shipping cost will be covered by us. You can send the item back first, and then we will reimburse you for the shipping cost.

If shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. Non garantiamo che riceveremo l'articolo restituito.

 

Changes to Return & Refund Policy

You can review the most current version of the Return & Refund Policy at any time on this page.

At our sole discretion, we reserve the right to update, change or replace any part of this Return & Refund Policy by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service after posting any changes to this Return & Refund Policy constitutes acceptance of those changes.