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• You can return your product within 30 days of the product being received. もし 30 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.
• To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.
• Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
• To complete your return, we require a receipt or proof of purchase. And you need contact our support team at service01@titaner.com to state the request before you make a return.
• There are certain situations where only partial refunds are granted: Any item not in its original condition is damaged or missing parts for reasons not due to our error; Any item that is returned more than 30 days after delivery.

 

Refund

返品が受領されて検査されたら, we will email you to notify you that we have received your returned item. また、返金の承認または拒否についてもお知らせします。.

承認された場合, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within any applicable return days as used by your bank.

 

• 払い戻しの遅延または欠落

If you haven’t received a refund, first recheck your bank account.

その後、クレジットカード会社に連絡してください. It may take some time before your refund is officially posted.

次, contact your bank. 多くの場合、払い戻しが行われるまでにある程度の処理時間がかかります.

If you’ve done all this and still have not received your refund, please get in touch with us at service01@titaner.com.

 

• セール品

Only regular priced items can be refunded. Sale items cannot be refunded sometimes, we will give clear indication of that for sale items that is not refundable.

 

• 交換

We replace items if they are defective or damaged. If you need to exchange it for the same thing, send us an email with eligible proof of photos at service01@titaner.com and our support team will follow your case for exchanges.

 

• ギフト

購入時に商品がギフトとしてマークされており、お客様に直接発送された場合, 返品金額に応じたギフト クレジットを受け取ります. 返品された商品が到着したら, ギフト券が郵送されます.

購入時に商品がギフトとしてマークされていなかった場合, または、ギフトの贈り主が後であなたに贈るために注文した商品を自分宛に発送しました, we will send a refund to the gift giver, and he will find out about your return.

 

• Return Shipping

If there is a quality issue with the product that necessitates a return, the return shipping cost will be covered by us. You can send the item back first, and then we will reimburse you for the shipping cost.

If shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. 返品された商品を確実に受け取ることは保証しません.

 

Changes to Return & Refund Policy

You can review the most current version of the Return & Refund Policy at any time on this page.

At our sole discretion, we reserve the right to update, change or replace any part of this Return & Refund Policy by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service after posting any changes to this Return & Refund Policy constitutes acceptance of those changes.