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Transportation Policy
Our goal is to provide you with the best transportation options, no matter where you live. Every day, we serve hundreds of clients worldwide, ensuring that we always provide you with the highest level of responsiveness.

We offer free delivery service for all orders over $159.

1. Where will it be shipped to?

United States, United Kingdom, Australia, Canada, Germany, France, Italy, Japan, Belgium, Denmark, Mexico, Spain, Sweden, Switzerland, Netherlands, New Zealand, Norway, Poland and other countries

How long does it take for my order to be delivered?

All orders will be shipped within 1-3 working days after placing the order, except for holidays. This also applies to express orders. During the shopping season, some orders may require additional processing time. We appreciate your patience and will do our best to ensure the delivery of your order.

Once your order is processed, you will receive an automatic shipping notification. This will include your tracking information!

*If you do not receive your tracking email within 3 working days after placing your order, please check your spam and/or promotional folder.

Standard delivery: 7-20 working days

3. Damaged packaging or dissatisfaction with the product

For defective or damaged products, please contact us via WhatsApp at 8613378498688 to arrange a refund or exchange.

We hope you are satisfied with your purchase. However, if you are not completely satisfied with your purchase, you can return it to us for a full refund. Please refer to the following text for more information about our return policy.

4. Tariffs
In most cases, tariffs will be borne by us. However, in rare cases where you need to pay customs duties, you can contact our customer service email at Whatsapp: 8613378498688 and they will assist you in resolving the issue.

5. Disclaimer

Once your order is placed, the mall is not responsible for any loss or damage during transportation. The customer’s responsibility is to follow the provided tracking information and contact the courier to monitor the delivery of the goods. Our customer service team is happy to do everything we can to help you retrieve your item, but we cannot provide a replacement or refund until the item has been successfully returned or confirmed to be in the process of being returned.

The mall is not responsible for packages returned to our facility by courier due to incomplete or incorrect addresses. Please carefully check the delivery address to ensure that your package arrives safely at its final destination.